As of today, the insurance industry faces a myriad of challenges not often seen in other sectors. With the world becoming more digital by the day, policyholder and consumer expectations change. They now shop for insurance policies online, compare quotes before speaking to an agent, and even self-service their policies. As consumers now have the ease of quick access to information, the insurance industry will need to look for ways to overhaul its processes to ameliorate the relationship between policyholder and provider.
Chatbots: New Sales Agent in Insurance Industry
Chatbots: New Sales Agent in Insurance…
Chatbots: New Sales Agent in Insurance Industry
As of today, the insurance industry faces a myriad of challenges not often seen in other sectors. With the world becoming more digital by the day, policyholder and consumer expectations change. They now shop for insurance policies online, compare quotes before speaking to an agent, and even self-service their policies. As consumers now have the ease of quick access to information, the insurance industry will need to look for ways to overhaul its processes to ameliorate the relationship between policyholder and provider.