The new normal of life due to COVID – 19 has made everything go virtual, thanks to technology we still get to do what we used to do but this time virtually. Say for example, video conferencing has taken a peak in these times as connecting with loved ones is an essential part of life.
Saying this, insurance or insuring one’s life is as important as it is and technology has made every bit of the procedure digital
Now, let’s take a look at the reasons :
- Contact-less or Touch- less
The insurance technology system enables users to have a contact less or touch less way of setting up things, since the emergence of the pandemic human interactions are discouraged so technology enabled options become the only alternatives available. As per WHO ‘s advice there needs to be a significant decrease in human interactions to contain the virus.
- Anywhere – Accessibility
As we all know, technology is not location based. It can be accessed by anyone, anywhere. This means that you now don’t have to drive in to insurance companies and meet them in person, sit at home and go digital!
- Say No to Errors
Paper insurance data collection is a thing of the past and with the present condition in mind, this system is expected to see an increase in demand in the coming years, as we all know less paper work means less error and more accurate data.
- Real Time – Fast System
The insurance technology system uses pre programmed algorithms which improves the speed at the same time ensures accuracy, surely technology driven systems are set to become a significant game changer in the coming years. 90% of insurance executives agree that the integration of customization and real-time delivery is the next big wave of competitive advantage.
- Cuts down the Cost
With the global economy going under so much pressure, technology driven systems ensure there is less manual work which predominantly cuts down unwanted costs and thereby reflects in the premiums paid by customers, businesses etc.
- Personalized Customer Experience
Customers are always in the lookout for personalized user experience, the integration of AI creates such unique experiences that can meet the demands of the modern customers. According to a recent study by PwC, 72% of the business heads believe AI specifically is going to be fundamental in the future by replacing the majority of manual work.
As this global crisis continues, technology driven systems are the only alternatives available. With over 7.6 billion people already using technology we cannot deny how important it has become,
Trust us, they are smarter than you think !