The new normal of life due to COVID – 19 has made everything go virtual, thanks to technology we still get to do what we used to do but this time virtually. Say for example, video conferencing has taken a peak in these times as connecting with loved ones is an essential part of life.
As we all are going through tough times and WFH and remote working is becoming new normal. In recent times, it is difficult to align everything on remote, especially when most of the workforce is offline.
As we all going through the epidemic scenario of COVID-19 and it impacting in all ways. Insurance companies are impacted in terms of their Distribution, Sales, Operations & Customer Servicing.
Insurance industry is in the midst of transformational changes that not only includes digital focus but also involves multiple categories of insurance which did not exist 5 years back.